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The Effective Program Manager - What Does Your CIO Need from You?
Bill Hoberecht - This email address is being protected from spambots. You need JavaScript enabled to view it.
As a Program Manager, what does your CIO need from you? If you have trouble answering this, you might be facing troubled waters in your responsibilities.
I've created a reminder list of program manager expectations from my program leader experiences and also from my time in positions as the senior leader supporting program managers.
This article includes highlights from my list.
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The Effective Program Manager - A Great Approach to Joining a Program
Bill Hoberecht - This email address is being protected from spambots. You need JavaScript enabled to view it.
How do you join an in-progress program so that you rapidly come up to speed while avoiding the downside of exhausting yourself in the first few weeks?
When a new program manager joins the team, it can be stressful for everyone. You can ease that stress with a solid approach to coming into the program.
This article shares elements of the approach I tailor as the situation warrants along with some helpful tips.
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The Effective Program Manager - Starting a Journey to Becoming a Program Manager
Bill Hoberecht - This email address is being protected from spambots. You need JavaScript enabled to view it.
Are you thinking about becoming a program manager or are you new to such a position? Or maybe you are guiding someone who is interested in being a program manager.
It's a challenging role. There are so many areas in which to become proficient.
Most of the courses and books you'll find will help you plan and manage a program successfully. However, before you can be successful in leading programs, you'll need a foundation of understanding.
This article gives you a launching point for building this foundation, with links to books and reference publications that can serve as a starting point for your learning journey to become a top-notch program manager.
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The Effective Program Manager - Delivering Value to the Customer
Bill Hoberecht - This email address is being protected from spambots. You need JavaScript enabled to view it.
When your customer lacks confidence in your ability to deliver solutions to their needs, what recovery actions can you take?
Read about these three approaches that have helped turn around such situations:
- Periodically agree with the business on their priorities.
- Smaller deliveries, more frequently.
- Decrease the distance (knowledge and understanding) between the program team and the business, through job shadowing.
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The Effective Program Manager - Supporting the Team
Bill Hoberecht - This email address is being protected from spambots. You need JavaScript enabled to view it.
How can a program director or program manager effectively support the team the team's time management, information flow and priorities?
Here are four experience-based tips to encourage ideas and communication while at the same time bringing a sense of order to the abundance of information that the team will undoubtedly need to reference:
- Promote psychological safety and open communications. Every team member has valuable contributions to offer.
- Express earnest appreciation frequently and meaningfully. Ignore people and they'll go away. Appreciate them and wonderous ideas and accomplishments will emerge.
- Establish an effective method of handling information. Manage the abundance of important information you and the team encounter every day.
- Clarify the use of communication channels within the program. We have great communication tools - prevent missed messages by using these tools well throughout the team.
This article delves into these 4 approaches a program manager can start implementing today!